Cayla Keyes

Articles by Cayla

Customer Service Earns Kelsey Madonia Promotion

By Cayla Keyes South Sixth Branch Manager NMLS # 662877 Every job is about taking care of the customer, and the better you are in providing service, the more likely you are to succeed. INB’s Kelsey Madonia enjoys every customer interaction because it gives her a chance to provide service. With that attitude, it’s no…
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INB Then and Now: A Bank Serving our Community

By Cayla Keyes South Sixth Branch Manager NMLS # 662877 Over the course of his career in banking, John Maxfield has realized how important local leadership is. John, senior vice president of commercial lending at INB, started at the original Illinois National Bank in 1979. When that INB merged and became First of America Bank,…
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Red Hats, Little Babies Make For “Oohs” and “Awws”

By Cayla Keyes South Sixth Branch Manager NMLS # 662877 “AWWW!” The exclaim of delight was heard from the full conference room at INB’s South 6th St. branch on Wednesday morning. INB’s Vicki Wall held up a tiny, red knitted hat with a matching bow knitted right into the design for the group to admire.…
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Austin Graham to Represent INB in Leadership Springfield

By: Cayla Keyes South Sixth Branch Manager NMLS # 662877 South Sixth Street’s Universal Banker Austin Graham is planning to improve his leadership skills, get to know more of our community’s businesses and business executives, and learn how innovators think thanks to his participation in the Greater Springfield Chamber of Commerce’s upcoming Leadership Springfield program.…
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Money-Saving Habits Reduce Debt, Build Wealth

By: Cayla Keyes South Sixth Branch Manager Forming habits takes commitment. The bad news is that it usually requires a lot of effort and focus. But the good news is when it comes to your finances, long-term commitment leads to less debt and more freedom to spend and save your money according to your priorities.…
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