Valerie Woodrum

Articles by Valerie

More Deposit Info Available with New Service

By Valerie Woodrum VP, Retail Operations and Process Improvement Manager NMLS # 662920   Do you have trouble remembering the specifics on deposits made to your banking account? Wish you could see what transactions are pending? So did we. And that’s one reason INB is converting to a new online banking platform on October 17,…
Read More »

How to Get Help Signing into Online Banking

By Valerie Woodrum VP, Retail Operations and Process Improvement, and Branch Manager NMLS # 662920 You may have already heard that INB is changing our online banking system on October 17. But at this point, you might be asking some questions, like “What do I need to do?” or “What if I need help?” Our…
Read More »

Online Banking Not Limited to IT staff

By Valerie Woodrum VP, Retail Operations and Process Improvement Manager NMLS # 662920 Changing INB’s online banking platform isn’t just a job for our technology department. INB’s online banking will be converting systems on Oct. 17, and we’re gearing up across all departments and branches to make sure it will be as simple as possible…
Read More »

Mary Luft Takes on New Role for INB

By Valerie Woodrum VP, Retail Operations and Process Improvement, and Branch Manager NMLS # 662920 We have a new Branch Operations Officer at our Montvale branch, but the face behind the title is a familiar one. Mary Luft was recently promoted to the new position. Mary joined the banking profession 21 years ago. She says,…
Read More »

New Artwork Provides Fresh Perspective to Banking at INB Montvale

By Valerie Woodrum VP, Retail Operations and Process Improvement, and Branch Manager NMLS # 662920 When John Muchow shoots photos, he’s usually not concerned about where the photos will hang. But his assignment for INB was to shoot photos that would hang on three walls in our Montvale Branch. One image needed to be 80”…
Read More »

INB Staff Reaching Out to Customers

By Valerie Woodrum VP, Retail Operations and Process Improvement, and Branch Manager NMLS # 662920 Last year INB changed its checking account programs, then moved customers to the new account that seemed like the right fit. You had the option to choose another account, but most people were okay with our decisions. But what was…
Read More »

We Offer the Savings; You Choose Which Work for You

By Valerie Woodrum VP, Retail Operations and Process Improvement, and Branch Manager NMLS # 662920 When you think about a checking account you probably think of it as a place where you put money that you have plans to spend. And savings accounts? That’s where you put money you want to accumulate over time. Well,…
Read More »

How to save on vacation with an INB checking account

By Valerie Woodrum VP, Retail Operations and Process Improvement, and Branch Manager NMLS # 662920   To plan your stays in advance, it’s easiest to use the on-line version of BaZing. While the mobile app links you directly to hotel and resort savings in your local area, it doesn’t allow you to key in other…
Read More »

Use Bazing App to Get App Discount

By Valerie Woodrum VP, Montvale and Downtown Drive Branch Manager NMLS # 662920 “It’s a family tradition,” says Tom DiLello, owner of The Office Sports Bar and Grill. His family has been in the neighborhood bar business for over 80 years. What’s the family secret to success you ask? Staying true to the simple things…
Read More »

The Gallery Savings for Checking Customers

By Valerie Woodrum VP, Montvale and Downtown Drive Branch Manager, NMLS # 662920 The staff at The Gallery isn’t paying attention to what other hair salons are doing; instead, they are studying how other niche industries go above and beyond for their clients to provide memorable, high-end service. “Our customer service sets us apart. We…
Read More »

Mobile Banking