Expected Service Leads to Unexpected Growth in Bloomington-Normal

By Marilyn Titone Schaefer AVP, Communications Director Mortgage Lender Curt Vance has been part of INB-Bloomington-Normal since the bank opened a loan office in Bloomington in December 2012. Just three weeks into the job, Curt got a call from someone who was told by another lender on closing day that the closing wasn’t going to…
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Payment Processing Innovation Happening Now

By Mark Donovan Senior Vice President, Commercial Lending NMLS # 662887 Collaboration and the exchange of ideas is the catalyst for innovation, and INB continues to keep the lines open for thought-provoking conversation in central Illinois. We recently sparked conversation by sponsoring Innovate Springfield’s recent event: Tech Talks: Emerging Technologies in Payments, Transactions, and Modernized…
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Relationships stand out to employees celebrating anniversaries

By Kelley Himmelberg VP, Director of Human Resources While meaningful work is important in a job, it’s the relationships that are crucial to building a career offering personal fulfillment and daily accomplishment. Those types of close relationships stand out to the members of the INB staff who celebrated service anniversaries for the first quarter of…
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Brienne Rudesill Brings Local Experience to INB’s Newest Branch

By Marilyn Titone Schaefer AVP, Communications Director A combination of banking experience and familiarity with the Bloomington-Normal area helped secure Brienne Rudesill as INB’s first branch manager in its newest branch. But it was her commitment to customer service that sealed the deal. “Brienne understands what it takes to provide customers with outstanding customer service,…
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Amanda Donley Promoted to Officer

By: Kelly Raison AVP, Chatham Branch Manager, NMLS # 662902 Many of our customers only know us through our branches. So when we make branch staffing changes, we’re very thoughtful about our decisions. With that in mind, we’re proud to announce that Amanda Donley was recently promoted to Branch Operations Officer at our Chatham branch.…
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Care Center an Extension of Branch Staff

By Steve Miller Vice President, Client Services & Sales Development Coach Like many businesses, INB likes to have other organizations do things that we’re not experts at. For example, we hire companies to maintain our web infrastructure, build and install our signage, and provide behind-the-scenes banking services. But there’s one service we’ll never turn over…
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You Can’t Live Every Experience, So Read

By: Kelley Himmelberg VP, Director of Human Resources Other than personal experience, which often takes years to accumulate, the simple act of reading provides a valuable opportunity to learn about a vast range of topics to drive your career, from leadership and management to business technology. At INB, we know that reading promotes leadership and…
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The More You Know, the Better the Service

By Steve Miller Vice President, Client Services & Sales Development Coach INB staff members recently received an award for our “outstanding approach to technology and service.” The new technology – a Client Relationship Management System or CRM – is allowing INB to live up to its mission of “helping customers minimize financial pressures so they…
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